Call us: +91 79745 90957

Free shipping on all orders over 499INR

Common purchase queries answered

Orders and Shipping

The delivery time varies depending on your location and the shipping method chosen during checkout. Typically, orders are delivered within 2-5 days in India. However, please note that delivery times may vary, and we recommend checking the estimated delivery date provided during the checkout process for more accurate information.

Creating an account on our website is simple. Just follow these steps:

1. Click on the “Sign In” or “My Account” link at the top of our homepage.

2. Choose the “Create Account” or “Register” option.

3. Fill in the required information, including your name, email address, and password.

4. Click the “Create Account” or “Register” button.

5. You will receive a confirmation email to verify your account.

6. Click the verification link in the email, and your account will be created.

Now you can log in to your account and start shopping with us.

You can easily change your shipping address by following these steps:

1. Log in to your account on our website.

2. Go to the “My Account” or “Account Settings” section.

3. Look for the “Address” or “Shipping Information” tab.

4. Click on it to edit your current shipping address.

5. Update your shipping address with the new information.

6. Save the changes.

Make sure to double-check the accuracy of your new address before saving it to avoid any delivery issues. If you have an upcoming order, be sure to update the shipping address before placing it.

To track the status of your order, please follow these steps:

1. Log in to your account on our website.

2. Go to the “Order History” or “My Orders” section.

3. You should see a list of your recent orders. Find the order you want to track.

4. Click on the order details to view more information.

5. You will typically find a “Track Order” or “Track Shipment” button or link. Click on it.

6. You’ll be redirected to a page with the tracking information for your order. Here, you can see the current status and estimated delivery date.

If you don’t have an account or are having trouble tracking your order, you can also reach out to our customer support team, and they will assist you in tracking your order.

No, we do not keep your credit card information on file for security reasons. Your payment details are processed securely by our payment gateway during the checkout process, and we do not have access to or store your credit card information. Your payment information is kept confidential and is not stored in our system.

Yes, we charge sales tax as per the applicable tax laws in your location. The sales tax amount will be displayed during the checkout process before you complete your purchase. The exact tax amount may vary depending on your shipping address and the current tax rates.

We primarily serve customers in India. However, depending on your location and the specific product, we may be able to offer international shipping. Please enter your shipping address during the checkout process to see if we can deliver to your country. Shipping options and fees will be displayed at that time.

It depends on the items you’ve ordered. We strive to ship all items in one package whenever possible, but it may not always be feasible due to product characteristics or availability. If your order includes multiple items, they may arrive in separate packages. We’ll notify you in advance if items from your order are shipped separately.

If you need to swap an item

Returns and Exchanges

We accept returns within 7 days for manufacturing defects, provided the item is unused and in its original packaging. Some items may not be eligible for return. Return shipping costs are your responsibility, and refunds will be processed at our discretion. For more details, refer to our Returns Policy on our website.

We apologize for the inconvenience. Please contact our customer support immediately, and we will resolve the issue by sending you the correct item and arranging for the return of the wrong item.

We’re sorry to hear that. Please contact our customer support with details and photos of the damaged items, and we will assist you in resolving the issue by providing a replacement or refund as per our return policy.

You should mail your authorized return to the address provided by our customer support team. Please contact them to get the correct return address and instructions for your specific return.

You can reach our customer support team by visiting our website and using the “Contact Us” page, where you’ll find options for email and phone support. We’re here to assist you with any questions or concerns you may have.

If you’ve entered an incorrect shipping address, please contact our customer support team as soon as possible. They will assist you in updating your shipping information before your order is shipped out. It’s important to reach out to us promptly to avoid any delivery issues.

You can request changes or cancellations for your order, but it depends on the order status. If your order is in the “Pending” or “Pending Payment” status, we may be able to assist you. Please contact our customer support team as soon as possible with your request, and they will guide you through the process. Keep in mind that order changes or cancellations are subject to our policies and may incur additional charges or fees.

We currently do not offer pre-orders for sold-out items. Please keep an eye on our website for restocks or updates on product availability.

Free shipping

On all orders above 499INR

Easy 7 days returns

7 days easy exchange guarantee

Dedicated Support

Call us between 9:15 AM to 6:15 PM Monday-Saturday

100% Secure Checkout

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